Click 'connect' and Register to play for Real in a
Deposit Account. After you have submitted your
registration form, you’ll automatically receive
your User ID in seconds. You can then choose your
own password, please keep this information safe.
To
Play for Free
Click
on connect and Register to play as a Guest Player.
After you have submitted your registration form,
you’ll automatically receive your User ID in
seconds. You can then choose your own password.
Collect
Your Bonuses and Free Signup Cash!
If
you've chosen to play for keeps with a Deposit
account, there are plenty of extra goodies to help
you get started! Simply point your browser toward
the Player Rewards section of our website and
collect your bonuses! Captain Cooks offers some of
the best Match and Monthly bonuses around, and
even a FREE pile of playing treasure just for
signing up!
Installation
Problems?
Please
send us an email or give us a call on one of our
toll-free support numbers located on our support
page.
If
our FAQ section doesn’t answer your questions,
please feel free to contact our help desk: support@captaincookscasino.com
or call us toll free.
Downloading
the Games
To
download a game just click on the game you wish to
play, the game download should commence and a
progress popup will appear, you can close the
popup and play other games while you wait for this
game to complete its download.
Please
make sure you read the help files included in each
game, they will explain how the game works.
Depositing
and Withdrawing Casino Credits
Depositing:
Click the blue 'Bank' button at the bottom of the
screen, then Click 'deposit'. The minimum deposit
amount is 20 casino credits and the maximum amount
is 750 casino credits. To cancel the deposit of
credits, click on the "Cancel" button.
Once
you have entered the amount, you will be asked to
confirm your deposit. Clicking the "OK"
button will confirm your deposit and you will be
returned to the casino cruiser. Your credit
balance will increase by the deposited amount as
soon as your deposit is approved.
Withdrawing:
Click the blue 'Bank' button at the bottom of the
screen, then click on the 'Withdrawal' button.
Your credit balance will decrease immediately by
the 'withdrawn' amount. If you wish to reverse
your withdrawal, click the 'reverse withdrawal'
button. All withdrawals will remain 'pending' for
24 hours, this enables you to reverse your
withdrawal for up to 24 hours.
If
you are playing for free, all deposits and
withdrawals are just for fun (These deposits and
withdrawals will still change your guest player
account balance.)
When
you start playing for real money, your deposits
are charged through the deposit method you choose,
withdrawals are paid back by your preferred
method. Please be sure to send us your preferred
method after you make a withdrawal so we can
process your payment as quickly as possible.
At
the time of deposit your IP address is recorded
for fraud prevention. We will take legal action
against credit card fraud.
Queries
If
you are still unsure as to how to play any of the
games or are having any trouble playing at the
casino, you can e-mail us for support at support@captaincookscasino.com.
Support is available for both real and guest
players!
We
do not guarantee that online gaming is legal in
your State or Country. It is your responsibility
to make sure you are acting within the laws of
your state or country.
Captain
Cooks Welcome Call
To
ensure that your berth aboard our good ship is
enjoyable, we will sometimes extend the courtesy
of a welcome call if you are a new customer.
Comments?
At
Captain Cooks Casino we want to produce the best,
most exciting and enjoyable games for you to
enjoy.
We
pride ourselves on our 'second to none' service.
Please send us your comments so we can make sure
you receive the best possible service. You can
e-mail your comments to our Rewards Bosun, Barney
at barney@cccecom.com.
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